September 8, 2018

Not worth my money


Mattress Encasements

Warm pool

Beautiful scenery and relaxation areas

Unique children's outdoor area

Close to Berlin


Overpriced basement room

TV located high on the wall

Mildew smell via air conditioning unit

A staple from the foot stool cut my leg (staff offered peroxide, a band aid & an incident report)

Pork in the egg omelets (limited options)

Thin walls (heard yelling early a.m.).

Rating: 3.0/5.0

March 10, 2018

Pros: great location for retail and food, nice decor, kitchenette and two bathrooms in the double king suite is a plus, very friendly guest service person at check-in, very comfortable beds, beautiful decor in lobby.

Cons: breakfast did not taste well (burned grits), no waffles or pancakes, someone bumped over my head much of the second night, parking nightmare due to the requirement of using the main entrance, long wait for to...

March 8, 2018

Pros: Ease of check-in, mattress encasements, pool area is scenic, inclusion of breakfast, close to highway, restaurants and shopping are close by.

Cons: Room not thoroughly vacuumed, separate entry uninviting foyer and stairs , pool was cold, keyhole on bathroom door (unsafe for children), unfinished borders with bathtub replacement

Rating: 5.0/5.0

September 11, 2016

My husband and I spent the last night of our honeymoon here. The room was clean and comfortable. We spent almost two hours playing and laughing in the pool. My husband enjoyed the hot breakfast. The breakfast staff did not utter a good morning, but we quickly got over it. Doug, the manager chatted with us about our stay and even gave us tips on the area. It's very likely that we'll choose this hotel again.

Rating: 4.0/5

September 9, 2016

What a beautiful villa! Sparkling apple juice awaited our arrival. The Villa was clean, cozy and gorgeous. The staff were friendly and all that we needed was available in our villa. We had a picnic under the gazebo as we listened to the waterfalls. We walked to many of the shops. Donna's is definitely on our list for a second stay.

Rating: 4.0 / 5

September 9, 2016

We spent two days of our honeymoon at this hotel. There was much improvement since being on Hotel H. However, it rained in our room and the staff didn't seem t

August 7, 2016

We stayed over after getting married. The room was clean and very comfortable. Breakfast was great although pork was the only meat. My only complaint is the pool. There were so many children which soiled the pool and my husband and I had to wait several hours on it to be clean and refilled.

Rating: 4.0 / 5

February 16, 2016

My significant other and I stayed in a king suite for one night. It was very clean, with beautiful decor. Although the are few stores left, it is still a beautiful place.

Ashley,the desk attendant, was magnificent. She quickly arranged a new room as we requested a late check-in and our room wasn't ready. We received complementary drinks as an accommodation. Unexpectedly, she also wrote a letter of apology as our champagne arr...

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